Monday, 21 November 2011

THE WORST DENTIST/ DENTAL OFFICE IN WINNIPEG

I really hate to do this, or speak badly of anyone, but when a story needs to be told and the public informed on a issue, people must step out of the crowd and speak the truth! CITIZENS OF WINNIPEG, HEAR THIS: When you are looking for a dentist, do yourself a favor, and DO NOT go to the all smiles dental clinic on Henderson Highway, The dentist is the WORST in the city, and the reception staff is more ignorant than a barn full of animals! Here is my story as to why I am so upset, and you be the judge if this is the way you would like to be treated. A little background, I am a working father of 3 small boys, and the primary breadwinner in the household, so as you could imagine, me missing work, almost means one day without food on the table. I had a sore tooth, so I went to this dentist, Dr. Meredith Penner, whom I might add I have seen before. I missed a few hours work, but that was acceptable, was only a few hours, he looked at my tooth and said I need a root canal. I said ok, lets do it, i also wanted some other things fixed, couple of cavities, replace my 25 year old silver fillings, and so on and so forth......Dr penner said to me that I would have to come back, no problem, so I booked a 4 hour appt, so he could do all this work in one shot! By the way this dentist I now realize, is a one man gong show, trying to do the work of 3 or 4 dentists. I re arrange my schedule to accommodate his bullshit schedule, (another self centered dentist, you work around his schedule, he doesn't work around yours)  So the day of my appointment comes, and I go to the ALL SMILES DENTAL CENTER (Should be called NO SMILES HELL HOLE) I am expecting to have my teeth fixed, including my sore tooth, I am greeted by one of the biggest bitches that I have ever met in my life, let me tell you the word bitch is being very conservative......After this ignorant cow gives me 20 mins of hassle after hassle I get to see the dentist, its not all bad I guess, and this is the icing on the cake for me anyways.....The stupid Moron starts to work on my teeth, and not the problem tooth, I am wondering what in the hell is going on, but then I figure we have a 3 - 4 hour appt, guess that's lots of time to get to the problem tooth....He starts freezing and drilling, and then right in the middle of everything this Idiot basically throws his hands up in the air, gives up, because he cant keep up with his other patients, and tells me my appt is over......I just lost out on $800.00 at work, and my appt is over after 30 mins.....I was like WTF! I asked him about my sore tooth and why he wasn't going to fix that, and he told me he was done with me, and he is a dentist, and not a mechanic....So I left, I was beyond words disgusted, and if it was legal to smack someone around, trust me that clown would have got it! Needless to say, I have a new dentist, that completed all this morons screw-ups 2 days latter, I told the new dentist what happened, and we had a good laugh......My new dentist made a good point, he said, "Just because you call yourself a dentist, does not mean you are really a dentist!"  You  can have the full horror story yourself, just book an appointment. But do yourself a favor, save your time and your money folks and go to a REAL DENTIST, and P.S. if you know anyone that sees this clown, tell them to wake the hell up, open the yellow pages, and find a REAL DENTIST.

12 comments:

  1. Dr. Meredith Penner is a fantastic dentist and all of his staff are wonderful people who work very hard at their job. I have been getting dental work done for my entire family from Dr. Penner for over 20 years, and have never experienced anything like what you are describing. In no way does your experience reflect the norm at this office. He would not have a well established ddental practice if this was a common occurance. Whatever happened that day only reflects that dentists are human and make mistakes. You do not sound like a very easy person to get along with and if I met an adult who speaks so derogatorly about people I would not give you the time of day to listen to your complaints, and if Dr. Meredith Penner and his staff didn't either I am not surprised. I understand that you are upset but name calling is unbelievable childish, especially coming from a father of three boys. In what universe is calling a woman a bitch appropriate? So to anyone else reading this don't let one bad experience in over 20 years of practice discourage you from visiting Dr. Penner and his wonderful team at All Smiles.

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    1. So let's clarify what this guy has disclosed: He's concerned his children will not have food on the table if he misses one day of work, but says he makes at least $800 / day (x5= $4000 /wk (x52= $208,000 /yr)). He accuses the staff of being rude, yet calls them "one of the biggest bitches" & "ignorant cow", and Dr Penner an "idiot", "stupid moron" & "clown". The guy books a 4 hour appt to fix all his problems in one shot, (sounds reasonable - if you've never had work done before) and loses his mind enough to create a blog to deride "another self centered dentist, you work around his schedule, he doesn't work around yours"...Sir, it seems to me "Another" means you've had this problem before. "Self-centered" - indeed read what you've said and examine why you're complaining like this...At $200K plus a year this guy could afford to have his own personal hygenist come into his house and brush and floss his family's teeth for him weekly, and put to rest this "terrible" ordeal forever... I am a working man and have some insurance coverage for dental work, and was actually just looking for a dentist for my wife and kids when I came accross this commentary -- I think I'll try this office because I believe this guy is so off balance that it can't be true. I suspect this is a competing dentist trying to steal patients....Truth be told if 200K /yr ? why complain, why not just pay for the best and forget the rest?!! I do wish you the best with your new dentist - it sounds like you're happy now.

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  2. This comment was ridiculous about Dr. Penner. I have been seeing him for almost 10 years and he gave me back a beautiful smile because my two front teeth were broken off when I was young.

    He is the nicest man and very good to his clients and very thorough as well. Maybe you were just having a bad day or something because I have never seen him act like this to anyone I know or myself.

    bad mouthing him will not get you anywhere - just go get another dentist and be thankful you didnt psy for any of the work you did have done.

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  3. Dr Penner has been my dentist for over 30 years and is the consummate professional in practice and demeanor. I have never had a bad experience with Dr Penner and he has always provided the highest quality oral and dental health care and advice possible. His dental hygienists and office staff are equally professional, courteous and personable. It is easy to read between the lines of the story above to ascertain what kind of person writes this type of vitrolic nonsense, and quite frankly, I am sure All Smiles is not sad to lose this patient.

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